Our strategy

We're currently developing a new Consumer and Community Engagement Strategy.

Our 2018–2021 strategy outlines how we’re engaging with consumers, our community and our staff. Our new strategy builds on our promises and how we’ll continue to work with our community to shape, improve and review our services.

Read our Consumer and Community Engagement Strategy 2018–2021 [PDF 1256.78 KB].

Last updated: October 2024