Our care and services work best when they're based on your needs. We regularly talk to the people who use our services so we can understand their:
- experiences
- preferences
- values.
We use this knowledge to help plan and build our healthcare services to respond to the specific needs of our community. It means we can give people better health outcomes and improved satisfaction.
Join our First Nations Health Equity Strategic Oversight Committee
If you have a passion for improving health outcomes for First Nation peoples, we’d like to hear from you. Read more about our First Nations committee and how to get involved.
How we engage
We engage with our consumers in a range of different ways, including:
- focus groups
- surveys
- consumer reviews
- research consumer groups
- advisory councils.
We ask for input when we're designing things like brochures, fact sheets, signage, services and training to make sure they're easy to use and understand. We use our consumer reviewed logo to show where consumers have been involved.
Read how we worked with consumers to:
- improve our child services information [PDF 266.78 KB]
- inform community health profiles [PDF 305.03 KB]
- redesign rehabilitation services [PDF 284.43 KB].
Advisory councils
Our advisory councils are the direct voice of the community to our executive and Board.
Community members join the council for 2 years and we pay them for their time.
Our councils include:
- First Nations Advisory Council
- Youth Advisory Council
- Consumer and Community Advisory Council.
Get involved
Contact WM.CommunityEngagement@health.qld.gov.au to find out how you can get involved.